Get in Touch With Us
Got a question about how sweepstakes coins work, spotted something on ubnradio.com that needs a second look, or want to suggest a platform we haven't covered yet? This page explains how to get in touch and what happens once your message lands with us.
The Best Way to Reach Our Team
Email is the most reliable channel for anything related to Sweepstakes Casino Apps. We read every message that comes in and try to respond within two working days. If your question is about a specific operator's welcome offer, redemption process, or eligible states, please mention the platform name so we can look into it properly rather than answering in general terms.
We are an independent research and comparison site. We don't operate any sweepstakes casino, and we can't access, verify, or resolve individual player accounts, redemption requests, or identity verification issues. Those matters need to go directly to the operator's own support team through the site or app where the account was created.
What We Can Help With
- Content questions — If something in one of our reviews or comparisons is unclear, ask us to explain it in plain terms, whether that's how Gold Coins differ from Sweepstakes Coins or how a welcome offer's terms actually apply.
- Corrections — Sweepstakes casino terms, eligible states, and promotional offers change often. If you notice information that looks outdated or inaccurate on any page, including our rankings or the Best Non GamStop Casinos guide, let us know and we will review it.
- Suggestions for coverage — If there's a new sweepstakes casino, a payment method, or a state-specific rule you think we should cover, tell us what you'd like to see.
- Partnership or editorial enquiries — If you represent a sweepstakes casino operator or a related business and want to discuss working with us, introduce yourself and outline what you have in mind.
- Responsible play concerns — If you or someone you know is struggling with time or spending on gaming platforms, mention it in your message and we will point you toward appropriate support resources.
What We Can't Handle Directly
A few things fall outside what a comparison site can do, however quickly we'd like to help:
- Account logins, password resets, or account closures — these are managed by the individual sweepstakes casino, not by us.
- Sweepstakes Coin redemption disputes or identity verification (KYC) delays — contact the operator's support team, since only they hold your account and verification records.
- Billing or payment issues tied to a coin package purchase — these go through the operator's payment provider, not through ubnradio.com.
- Confirmation of whether a specific site is legal to use in your state — we cover general availability, but you should always check the operator's own terms and your state's current rules, since these change frequently.
What Happens After You Send a Message
Every enquiry is read by a person, not answered by an automated script. Our target turnaround is two working days, though it can run a little longer during busier periods. If your message needs more detail before we can respond properly, we'll ask for it rather than leave you guessing.
Why Reader Input Matters Here
Sweepstakes casinos are a fast-moving space: welcome offers change, eligible states shift, and operators occasionally adjust redemption thresholds or verification requirements without much notice. Because we rank and compare platforms like Crown Coins, SplashCoins, and the others featured on this site using editorial research rather than paid placement, keeping that research current depends partly on readers flagging what they see on the ground. If an offer, a state restriction, or a redemption detail doesn't match what we've published, telling us helps keep the site useful for the next person searching for the same answer.